Map the intake path
Every channel, every owner, every point where a conversation stops. Most of what we find was never designed — it accumulated.
Conversational qualification layer
More revenue, handled by fewer people.
We build and run the systems that sit between a business and the people trying to buy from it — so growth stops depending on how many people you can hire.
Three working days. No cost, no obligation.
Patient Response Check
How many patients never reach your clinic?
Enter your numbers. The arithmetic builds itself.
Choose an industry
Estimate the cost of missed enquiries
Annual revenue lost
₹4,91,400
From people who had already chosen you
195
enquiries missed
each month
59
patients lost
each month
Deliberately conservative. Only 30% of unanswered enquiries are counted as real patients — the same factor on every vertical. The other 70% are left out of the arithmetic entirely.
The same enquiry, handled two ways
Ramesh Sharma
new enquiry
—
Running…
Engineered scenario · modelled architecture
The distinction
A chatbot answers. A decision layer decides.
What most businesses were sold
A chatbot
- Returns a scripted reply
- Cannot rank urgency
- Hands your team a transcript
- The decision still waits for a human
What we build
A decision layer
- Answers first, on your rules
- Scores and prioritises
- Routes with context attached
- Your team opens a decision
The human layer stays. It stops being the first layer.
How it works
Three phases, in this order.
The middle one is what almost everyone skips.
Encode the qualification rules
What counts as urgent, what disqualifies, what escalates — written down with the people who apply it today.
Deploy and tune
It runs alongside your current process before it takes live traffic, then tunes against real outcomes and real overrides.
Industries
Where volume outruns the people handling it.
Different intake paths, the same failure.
Clinics
Calls that arrive while the front desk is with a patient.
See the intake pathReal Estate
Portal enquiries that go to whoever replies first.
See the intake pathRestaurants
Bookings lost to a busy line on a Friday evening.
See the intake pathTravel
Itinerary requests that cool off before a quote arrives.
See the intake pathRecruitment
Applications that outlive the offer the candidate accepted.
See the intake pathHVAC
Urgent service calls answered by another vendor first.
See the intake path
Reference build
A reference implementation of the decision layer, built end to end.
A system we designed and built, and whose IP we own.
- Buyer-facing portal
- WhatsApp qualification layer
- Admin panel
- Voice qualification
The Intake Audit
Three working days. No cost, no obligation.
We map where enquiries reach you and where they stop. You keep the written intake map, whether or not we work together.